Privacy Policy
This privacy policy provides information about how Herb Majesty, whose registered office is Glen Blackler, Glenalmond, Perth, Perthshire PH1 3SF will use and process personal data about individuals, our staff and our customers.
This information is provided because Data Protection Law gives individuals rights to understand how their data is being used under the General Data Protection Regulation (GDPR), that came into effect on 25th May 2018.
Why do we need to process your data?
Information we hold and process
We may collect and process the following data about you:
How is the information collected?
We’ll only collect your information in line with the relevant regulations and law, and for the purposes of the services we offer you. It is your responsibility to ensure that you provide accurate and up to date information. If you provide information for other people within your organisation, you’ll need to tell them how to find the Privacy Notice and make sure they agree to us using their information for the purposes of ordering and payment.
Who will it be shared with?
We recognise customers privacy and we therefore take our responsibilities to protect it very seriously. We confirm that the personal information requested from you either for the purpose of processing your order or for the return of information to you via e-mail is never provided to third parties.
Our site may contain links to a number of independent sites. Please be aware that this privacy policy does not extend to any collection of information by those sites
Data Accuracy and Security
Herb Majesty will endeavour to ensure that all personal data held in relation to an individual is as up to date and accurate as possible. Individuals must please notify us of any significant changes to important information such as contact details held about them.
An individual has the right to request that any out of date, irrelevant, or inaccurate information about them is erased or corrected (subject to certain exemptions and limitations) under the GDPR Law.
Retention of Data
We will continue to retain personal data securely and only when it is necessary to keep for a legitimate and lawful reason
Your Rights
Individuals have various rights under GDPR Law to access and understand personal data about them held by us and in some cases ask for it to be erased or amended.
This Policy
Herb Majesty will update this Privacy Notice from time to time. Any substantial changes that affect your rights will be detailed here.
Queries and Complaints
If you have any queries concerning the processing of your personal data, you should contact our Data Protection Officer on 01738 880373 or email [email protected]
This information is provided because Data Protection Law gives individuals rights to understand how their data is being used under the General Data Protection Regulation (GDPR), that came into effect on 25th May 2018.
Why do we need to process your data?
- To ensure that we can communicate effectively with both customers and recipients, it is very important that you provide accurate personal information.
- Please remember that we value your privacy and will never lease, rent or sell your private information.
- During the checkout process, we ask for the following personal information:
- Customer's email address We use this information to provide a better customer experience by sending order confirmations, substitution information, dispatch confirmations and delivery confirmations. We will also use the customer's email for marketing communications from time to time. Please ensure that email addresses are accurate.
- Customer's full name and address We use this information for credit and debit card validation.
- Customer's telephone number We use this information to contact customers in the event of problems with the order such as payment failures or delivery issues and to send a delivery text message.
- Recipient's full name and address. We require this information in order to deliver the products you have ordered. It is vital that the recipient's address is accurate.
Information we hold and process
We may collect and process the following data about you:
- Details of transactions you carry out through our Website and the fulfilment of your orders;
- Information that you provide by filling in forms on our Website. This includes information provided at the time of registering to use and order goods from our Website, subscribing to our mailing list or requesting further goods or services. We may also ask you for information when you enter a competition or promotion sponsored by us and when you report a problem with our Website.
- If you contact us, we may keep a record of that correspondence.
- We may also ask you to complete surveys / feedback forms that we use for research purposes, although you do not have to respond to them.
- Details of your visits to our Website including, but not limited to, traffic data, location data, weblogs and other communication data, whether this is required for our own billing purposes or otherwise and the resources that you access.
- We may collect information about your computer or other device, including where available your IP address, operating system and browser type, for system administration and to report aggregate information to our advertisers. This is statistical data about our users' browsing actions and patterns and does not identify any individual.
- In addition, in common with many other online services, we may use "cookies" or other devices to store and sometimes track information about you. This helps us to provide you with a good experience when you browse our Website and also allows us to improve our Website (see section entitled "Cookies etc" below).
How is the information collected?
We’ll only collect your information in line with the relevant regulations and law, and for the purposes of the services we offer you. It is your responsibility to ensure that you provide accurate and up to date information. If you provide information for other people within your organisation, you’ll need to tell them how to find the Privacy Notice and make sure they agree to us using their information for the purposes of ordering and payment.
Who will it be shared with?
We recognise customers privacy and we therefore take our responsibilities to protect it very seriously. We confirm that the personal information requested from you either for the purpose of processing your order or for the return of information to you via e-mail is never provided to third parties.
Our site may contain links to a number of independent sites. Please be aware that this privacy policy does not extend to any collection of information by those sites
Data Accuracy and Security
Herb Majesty will endeavour to ensure that all personal data held in relation to an individual is as up to date and accurate as possible. Individuals must please notify us of any significant changes to important information such as contact details held about them.
An individual has the right to request that any out of date, irrelevant, or inaccurate information about them is erased or corrected (subject to certain exemptions and limitations) under the GDPR Law.
Retention of Data
We will continue to retain personal data securely and only when it is necessary to keep for a legitimate and lawful reason
Your Rights
Individuals have various rights under GDPR Law to access and understand personal data about them held by us and in some cases ask for it to be erased or amended.
This Policy
Herb Majesty will update this Privacy Notice from time to time. Any substantial changes that affect your rights will be detailed here.
Queries and Complaints
If you have any queries concerning the processing of your personal data, you should contact our Data Protection Officer on 01738 880373 or email [email protected]